Frequently asked
Questions
01 How do I know if I’m eligible for treatment?
You’ll complete a 2-minute online consult where we assess your BMI, health history, and lifestyle.
If you meet criteria, a licensed prescriber will approve your treatment. If you’re not eligible, you get a full refund.
02 What medications do you prescribe?
We use GLP-1 receptor agonists including
- Prescribed by UK clinicians
- Discreet delivery, no pharmacy queues
- Adjusted for your body's needs
All medication is prescribed and monitored by a UK-registered prescriber.
03 What results can I expect?
Most Weightless members lose 13% of their body weight in 4 months, and up to 20% in a year. Results vary depending on your adherence to the full program (coaching, nutrition, strength, medication).
04 How does the 6-month money-back guarantee work?
If you don’t lose 10% or more of your body weight in 6 months, you’ll get a full money-back guarantee. You’ll need to order each month and take the required dose as clinically appropriate on time, join monthly coaching sessions and follow through on your plan.
Ask us about our full T&Cs.
05 Do I have to stay on medication forever?
No. Our prescribers support you with a tapering and transition plan once you’ve built sustainable habits. We also offer a maintenance plan with continued coaching and tracking support.
06 Is this safe?
Yes. All medications are approved by UK regulatory bodies and prescribed by trained clinicians. We monitor dosage, side effects, and clinical markers throughout your journey.
07 Can I use Weightless if I’ve had bariatric surgery or am considering it?
Possibly. Some patients use Weightless as a post-surgery weight management tool, or as a pre-surgical solution. A prescriber will assess your eligibility.
08 How do GLP-1 medications work?
GLP-1 receptor agonists mimic a hormone that regulates appetite and insulin. They help you feel full, reduce cravings, and slow digestion—so you eat less, naturally.
09 What if I have PCOS, menopause, or another condition?
We specialise in complex metabolic cases. Our dietitians and clinicians have experience supporting PCOS, perimenopause, insulin resistance, emotional eating, and more.
10 What are the common side effects?
Most common side effects are mild and include nausea, constipation, or diarrhoea. These usually improve within the first few weeks. Your prescriber will help you manage any symptoms.
11 Are there any serious risks?
Rare but serious risks include pancreatitis or thyroid-related issues. That’s why we conduct a full clinical review before prescribing and monitor you closely throughout.
12 What happens if I stop taking the medication?
Without support, weight regain is possible. But with Weightless, you’ll transition to a structured maintenance plan that protects your results.
13 Can GLP-1s be used for more than just weight loss?
Yes. They were originally developed for type 2 diabetes and have been shown to support heart and liver health too. Weightless prescribes them only where clinically appropriate.
14 How are the medications taken?
All our GLP-1 medications are simple, at-home injections. Most are once-weekly. You’ll get training and support to feel fully confident.
15 Can I take GLP-1s if I’m trying to get pregnant?
No. These medications aren’t recommended during pregnancy or while trying to conceive. Your prescriber will guide you on timing and alternatives.
16 Do I need a special diet while on the medication?
Not a strict one—but you’ll get a plan that supports satiety and muscle preservation. We focus on protein-first, full-plate eating that feels good.
17 How do I contact someone if I need support?
You’ll have direct messaging access to your coach and prescriber through the Weightless app. Our support team is also available via email or live chat Monday to Friday.
18 What makes Weightless different?
We’re not a pharmacy. We’re not a self-serve app. We’re a full medical ecosystem:
- GLP-1 medication
- Human coaching
- Registered nutritionist guidance
- Smart tracking tools
- Long-term metabolic support
No crash diets. No judgment. Just science, support, and systems that work.
